February Luncheon Event 

Date and Time : Wednesday, February 21, 2024 11:30 a.m.- 1:00 p.m. 

Location: Blanco Taco- 2502 E. Camelback Rd. #122 Phoenix, AZ 85016

The Intersection of Business Payments and Artificial Intelligence

Artificial Intelligence, or simply AI, has been a topic of conversation for quite some time now. The intersection of AI into business processing and financial services continues to be an area business and financial professionals continue to keep a pulse on. There are some rather exciting implications of this technology in that we can modernize operating environments to capitalize on automation, receive better data analytics, and free up workers to handle more complex revenue generating activities. However, with those changes come workforce challenges both internally and externally. Does the current work environment and worker skill level meet the needs of a more automated working environment? If not, what happens if certain skills can’t be enhanced? This leads us to the concerns we are seeing on social media platforms with parodies of AI taking over virtually everyone’s job.

The reality of AI is that it is changing on our working environments and Regulators are beginning to recognize this . The Financial Stability Oversight Council released is annual report in December of 2023 and starts to address this very topic. In this session we talk about these topics exploring the value proposition behind AI, the work environment considerations, and the regulatory movements happening in the industry. Come join Mark Dixon of NEACH Payments Group as he dives into this fascinating topic and explores the intersection of business payments and artificial intelligence.

Mark Dixon is a consulting Advisor for NEACH Payments Group and serves as the Vice President of Education at NEACH. He is based in Peyton, CO, and primarily focuses on developing and refining NEACH’s educational program and offerings and serving as a dean and instructor for delivering education. As an Advisor for NEACH Payments Group, Mark consults with industry stakeholders such as financial institutions, businesses, and third parties operating in the payment space. He also provides audit and risk assessment services. Mark is a futurist and strategist passionate about technology, strategy, and innovation related to the ever-evolving payment landscape. Mark is part of the Advisory Committee for the Payments Innovation Alliance and is active with The Faster Payments Council.

He has worked in the industry for approximately 20 years, serving in sales, consulting, education, operations, electronic banking, and IT operations roles. He has a wide breadth of knowledge and experience. Mark completed his MBA from Southern New Hampshire University and is working on a Doctor of Business Administration program at Capella University where he is focused on the study of Strategy and Innovation in business. He also serves as a business core instructor for Southern New Hampshire University. Mark has been certified by the Association for Financial Professionals as a Certified Treasury Professional, Nacha as an Accredited ACH Professional and Accredited Payments Risk Professional, and by ECCHO as a National Check Professional.

Agenda: 

11:30-12:00 p.m. Attendee arrival and registration

12:00-1:00 p.m. Presentation

Regular members: $50
Guests: $70
Full members: included in annual membership

Payment is by WildApricot Affinipay. 

Please register even if you have a full membership so that we have an accurate attendee count.